faqs

You can find answers for frequently asked questions in the sections below, If you couldn’t find and answer to your question, feel free to contact us at any time through one of our contact channels above.

What are the payment methods you accept?

For now, we accept the following payment mehtods, more will be added in the future:

  • Credit and Debit Cards of all kinds.
  • PayPal
How can I use your coupons?

You can use coupons sent to you by entering the coupon code on the ‘Cart’ right after the ‘Proceed to checkout’ button, and the respective discount will be applied automatically.

How can I track my orders?

You can view the status of your orders and track them by visiting the ‘Orders’ tab in your account’s dashboard, Or by using the tracking info sent to you by email or SMS after purchase.

Can I cancel an order before delivery?

Yes! you can cancel any of your orders by contacting us within 24 hours through any of our support channel, and we’ll be happy to assist you from there.

Can I return a product after purchasing it?

Sure you can, for whatever reason… We have a very flexible returns policy that aims for one thing, which is customer satisfaction. You can return any of your purchased products within 30 days of delivery time. read more about our returns policy.

What are the shipping fees?

Shipping fees change depending on the country of shipping, and, products’ type and weight. Right now, we’re offering free shipping for orders >50$. Otherwise, the shipping cost will be calculated on the product’s page and you can see it in the ‘Cart’ page on the right column.

When does my product gets shipped?

All orders are delivered to the shipping company within 24 hours. For other specific cases you can find details in your dashboard under ‘Orders’ tab.

How long does it take for my order to get delivered?

That depends on the shipping country. However, usually all orders get delivered 7-10 days from order time.
You’ll find more details about delivery time in your dashboard.

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